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Best Microsoft Dynamics CRM Training in Bangalore


TecMax is one of the leading Microsoft Dynamics CRM Training Institute in Bangalore. Certified experts at TecMax are real-time consultants at multinational companies and have more than 5+ years of experience in Microsoft Dynamics CRM Training. Our Trainers have conducted more than 200 classes and have extensive experience in teaching Microsoft Dynamics CRM in most simple manner for the benefit of sudents.

We have advanced lab facilities for students to practice Microsoft Dynamics CRM course and get hands-on experience in every topics that are covered under Microsoft Dynamics CRM Training. In the presence of Microsoft Dynamics CRM Trainer, students can execute all the techniques that has been explained by the instructor. Course Material for Microsoft Dynamics CRM is specifically designed to cover all the advanced topics and each of the module will have both theory and practical classes. Microsoft Dynamics CRM Batch Timings at TecMax are flexible and students can choose to join the batch as per their requirements. We have a batch starting every week for Microsoft Dynamics CRM for regular students. Weekend batches and fast track batches for Microsoft Dynamics CRM training can be arranged based on the requirement.

All our students will get placement assistance in Microsoft Dynamics CRM after successfully completing the Microsoft Dynamics CRM training from our institute. We are committed to provide high-quality training and provide assistance to get you the right job.

Microsoft Dynamics CRM Course Content

Introduction to Microsoft Dynamics CRM

Dynamics product Stack
History of Microsoft Dynamics CRM
Editions in Microsoft Dynamics CRM
Deployment types & Licensing Options
Comparison with other CRM’s in the Market
XRM Framework
Out of Box Features (OOB Concepts)

Sales Module

Lead Management
Opportunity Management
Product Management
Quotes, Orders and Invoices
Goal Management

Marketing Module

Marketing Lists
Sales Literature
Quick Campaigns

Service Module

Service Calendar
Case Management
Knowledge Base

Activity Feeds

Working with Dash Boards

Working with Reports

Process Driven UI

Accessing CRM from Outlook

Introduction to Social Listening

Administration, Settings Configuration

Administration & Security

Creating and managing Business Units, Users and Teams
Privileges, Access Levels and Security Roles
Positions & Hierarchies
Creating and managing Security Roles
Auto Numbering, Languages
System Settings

Settings & Configuration

Business Management

Sites, Sales Territories, Facilities and Resource Groups
Working with Multi-Currency
System Queues and Custom Queues
Services and Business Closures
Fiscal Year Settings

Data Management

Duplication Detection Settings, Rules and Jobs
Bulk Record Deletion
Data Maps and Imports

Product Catalog

Understanding the Product Catalog
Unit Groups
Adding Products
Creating Price Lists
Creating Discount Lists

Workflows & Real-Time Workflows

Business Process Flows

Business Rules


Microsoft CRM Technical

Basic and Advanced Customizations in MS Dynamics CRM

MS CRM Entity Model

Customization Concepts – Entity Types and Attributes
Filtered Views
Creating Custom Entities and Attributes

Entity Customization

Form Customizations
UI Customization Capabilities
Form Customization – Working with Tabs, Sections, Fields and Iframes
Introduction to Application Event Programming
Using Form and Field Events
Mobile Forms

Relationships, Views and Advanced Views

Types of Relationships
Relationship Behaviors
Creating Entity Relationships
Entity Mapping

Views and Advanced Views

Public, Personal and System Views
View Customizations – Common Tasks
Advanced Views Customizations

Form Scripting

Client-side scripting using JavaScript
Working with Iframes

Working with Web Resources

Report Wizard, Exporting Reports

Working with Dash Boards

Extending MS Dynamics CRM

Processes (Workflows & Dialogs)

Overview of Workflow
Creating Workflows steps through Workflow Designer
Overview of Dialogs
Creating Dialog Pages, Prompt and Response
Working with Input Parameters in Dialogs

Ribbon Customizations

Creating & Hiding Ribbon Elements
Enabling & Disabling Ribbon Elements

Introduction to Solutions

Managed & Unmanaged Solutions
Importing & Exporting Solutions


The Event Execution Pipeline
Developing Plugins
Plugin Registration Tool
Deploying Plugins
Debugging Plugins

Custom Workflows

Developing Custom Workflow Activities
Deploying Custom Workflow Activities
Debugging Custom Workflow Activities

Microsoft CRM – Outlook Integration

Email Configuration
Email Tracking in CRM

Microsoft CRM – SharePoint Integration

List Component
Server-Side Sync
Document uploading from CRM to SharePoint


Ribbon work Bench tool
XRM Tool Box
Role-Based Views
Introduction to ADX Studio

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    Microsoft Dynamics CRM Reviews

    Average rating:  
     5 reviews
    by Kanji gawtham on Tecmax

    I choose Microsoft dynamics CRM training to learn . The training was very good and the topics were explained in an organised way. They made us understand the content and execute the same in a easy way. I even recommended my friends also to take training from here if they are interested...

    by Rahul Kumar on Tecmax

    hi have completed crm training in tecmax. trainer providing hands on training with institute for ms dynamic crm

    by Vijaya k on Tecmax

    I've completed my Microsoft dynamics CRM training from tecmax .this is the best institute in Bangalore for doing this course .highly recommended

    by Hussain on Tecmax

    I finished CRM course in Tecmax . i am fully impressed the way of teaching. now i am working in Company , thanks Tecmax to placed me,Thanks to my trainer and team..

    by Pradeepsai on Tecmax

    Tecmax is the Best Microsoft dynamics training institute in Bangalore